Do you have any questions about your photo, the process or just want to send us some valuable feedback? You may find the answers below in our FAQ section. If not drop us a line and we will contact you asap (usually within 48hrs). We look forward to hearing from you!

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Frequently Asked Questions...

Do you do portraits for all animals?

Of course! If they cluck, woof, meow, neigh, bleet or squeak, we do it. We love all creatures
great and small. If you have a best friend with feathers to scales, we'd love to hear from you.

Do you do portraits for Rainbow Bridge pets?

We very much specialise in bringing your Rainbow Bridge photos to life. We understand that sometimes these options can be limited in terms of quality and photos that are available to you.
We would be honoured to work with you to achieve a beautiful result for your special artwork.

Can I have multiple animals in one portrait?

We do create 'fur-mily'portraits. Contact us to discuss your needs.

Do I see a draft of my portrait before it goes to print?

We email/text you a digital copy proof of your artwork prior to printing to ensure all details are
correct. Once you approve this, it is sent to print and then shipped directly to you.

How long do portraits normally take?

From the moment we finalise your order, your portrait usually takes approximately 1-2 weeks
until delivery. This can be sooner if required. You may have a special birthday or celebration
coming up. Let us know your timing when you contact us.